AI receptionist platform proves artificial intelligence can reliably handle real customer conversations at scale.

San Francisco-based platform, Bland AI replaces traditional call centers with self-hosted, enterprise-grade voice agents ...

AT&T is testing an AI-powered assistant designed to screen phone calls for you. The mobile carrier is bringing the feature to a select group of customers this year, and likens it to a “digital ...

Armen Kirakosian remembers the frustrations of his first job as a call center agent nearly 10 years ago: the aggravated customers, the constant searching through menus for information and the notes he ...

Startups are marketing AI products with lifelike voices to schedule or cancel medical visits and refill prescriptions. (Elise Amendola / Associated Press) At one call center in the Philippines, ...

PolyAI helps casinos, banks and medical companies field and answer calls from customers using artificial intelligence and is ...

iOS 26 allows iPhones to screen unknown calls using AI. Callers provide reason for calling; responses are transcribed in real time. Users can reply with pre-written or custom messages via AI voice.

Dubai-Based AI Company Redefines Customer Engagement and Lead Qualification with Advanced Voice Replication Technology Dubai, United Arab Emirates--(Newsfile Corp. - March 6, 2025) - Omnixis ...

Forbes contributors publish independent expert analyses and insights. The author of many tech books, Michael Ashley covers AI and Big Data. If you’re anything like me, your phone rings all day with ...

GURGAON, India — For three years, Kartikeya Kumar hesitated before picking up the phone, anticipating another difficult conversation with another frustrated customer. The call center agent, now 29, ...

Sen. Bernie Sanders cautioned against the rapid growth of AI, including the physical infrastructure to support it, in an ...