Artificial intelligence (AI) is rapidly transforming businesses and economies in 2024. As technologies like generative AI surge in popularity and capabilities, organizations across industries are ...

Have you ever wondered how the rise of AI might affect your job? With predictions that 47% of U.S. workers are at risk of job loss to automation over the next decade, it’s a question that’s becoming ...

AI could impact jobs in financial services, insurance, and data processing, leaving dredging, bartending, and tile laying in human hands.

Recent reports suggest AI investments are predicted to approach $200 billion globally by 2025, with countries competing to enjoy the benefits artificial intelligence has on productivity and the ...

The CXPA whitepaper makes one point very clear: AI moves faster than traditional CX teams can. Without cross-functional ...

Artificial intelligence is everywhere. In fact, each reader of this article could have multiple AI apps operating on the very ...

A new Gallup Poll indicates leaders, or "managers of managers," are using AI in the workplace nearly twice as much as individual contributors.

Although I love diving into conversations about AI, but many tend to circle around the same topics — its risks, ethics and potential — often ending with the familiar refrain of “AI is the future!” ...