To read this in the proper Watchlist mood, listen to what my fellow Playaz compadre and CRM thought leader Brent Leary tweeted to me yesterday while calling me Paul "Purple Haze" Greenberg. You'll get ...

Microsoft is making the latest version of its hosted CRM offering available worldwide on January 17, three days ahead of "="" of="" its="" crm="" product="" family"="">. Prior releases of Dynamics CRM ...

Microsoft Dynamics CRM 2011 for on-premises deployments was released globally today. This customer relationship management (CRM) solution is designed for installation on servers typically housed ...

Small and midsized businesses (SMBs) continue to grab their share of CRM market attention. More than the functionality of an application, it’s price that will continue to influence buying decisions.

Microsoft has announced the immediate worldwide release of its Dynamics CRM 2011 for on-premises deployments. Designed for installation on servers typically housed within organizations or managed by ...

It’s not exactly clear why Microsoft’s upcoming release of CRM Dynamics 2011 did not provide out-of-the-box social media monitoring, but it didn’t. In response, Siddhartha Rai, program manager of ...

Following up on last month's release of a hosted version of Dynamics CRM 2011, Microsoft is making the software available for on-premises and partner-hosted deployments. Josh Lowensohn joined CNET in ...

After a few months of beta testing, Microsoft is rolling out the 2011 version of its Dynamics CRM Online service. Josh Lowensohn joined CNET in 2006 and now covers Apple. Before that, Josh wrote about ...

Last year, four out of every ten CRM systems sold were SaaS-based, and the trend is accelerating. In the recent Gartner report Market Share Analysis: Customer Relationship Management Software, ...

Spending on CRM software is expected to see the largest increase of all the application software markets worldwide, with the biggest areas of investment expected to include the online channel, ...