Artificial intelligence, AI, is rapidly transforming work also in the financial sector. A recent study explored how integrating AI into the work of sales teams affects the interpersonal communication ...

Communication Intelligence, or CQ, moves communication away from being a vague soft skill to becoming a specific performance currency that can be learned, applied, and measured. Communication impacts ...

Competency models are used to define which characteristics and performance requirements are needed to meet a certain expectation. A competency is essentially being adept and capable at a certain skill ...