You finally get traction. Customers sign up, revenue starts trickling in, and for the first time, the business feels real.

Churn is more than outright defection; it can also include silent attrition, where customers remain nominally active but reduce engagement, spending, or product adoption. High churn rates erode ...

The term customer churn is widely used in the business world to describe the loss of customers or clients over a certain period of time. In the context of the health industry, it refers to the number ...