KANSAS CITY, MO--(Marketwire - Nov 8, 2012) - Novation Companies, Inc., (OTCQB: NOVC) announced today a majority acquisition of cloud-based business communications company IVR Central, LLC. Subsequent ...

Out of 15 IVR Best Practices, You Only Need These 7 Your email has been sent Forget generic tactics and discover the top IVR best practices that really make a difference for agents and callers.

This payment processor, one of the largest in the U.S., turned to an IVR system hosted by Corvisa when traditional offerings didn't pass muster. If you ever pay your bills via phone, then perhaps ...

9 Reasons a Hosted IVR Beats Managing Your Own System Your email has been sent If you provide customer service over the phone, you need an IVR system. Discover why a hosted IVR can save time, cut ...