While managers have a significant impact on the employee experience, they receive little feedback on their own performance, according to a Gallup survey. Fewer than half of employees say they’ve been ...

Providing constructive feedback for a manager can be intimidating, especially when they are in a position of authority. However, when done tactfully, offering feedback can improve team dynamics, ...

Surprise is crucial for learning. If you do something, and the outcome is exactly what you expect, there is nothing to learn. You should do the same thing the next time you’re in that situation. A ...

Most managers are tasked with giving feedback to their employees, but far fewer are given the tools or training to do it well. Many default to what their managers once did, but this isn’t necessarily ...

Management is one of the hardest roles you will ever occupy professionally. It often can feel like you have responsibility without authority; you are asked to push forward directives from above ...

Providing candid meaningful feedback is vital to sound management. So why is giving feedback such a problem? Why is it so often given badly? I recently did a piece for Forbes, The Real Problem Isn’t ...

Most small business owners discover the limits of traditional performance reviews when their teams grow beyond 10 or 15 people. A manager’s perspective tells only part of the story, and employees who ...