It’s estimated that between 25 and 30% of the U.S. workforce will likely work from home one or more days a week in 2023 and beyond. This means tech support and help desk workers, many of whom may also ...

Buying for the first time? Know what your options are. Considering replacing what you have? You might just save 25% or more on licensing costs. Here's what to look for and 12 leading remote support ...

Let’s be honest, it’s time to move on from TeamViewer for remote access. Once dominant, it’s showing its age while the open-source contenders have caught up fast. These modern alternatives are faster, ...

The purpose of remote access software, sometimes also called remote desktop software or remote control software, is to let you control a computer remotely from another computer. This can be useful ...

Your free business.com+ membership unlocks exclusive tech deals and advisor support Business.com aims to help business owners make informed decisions to support and grow their companies. We research ...

My daily routine involves managing remote machines and requires juggling several tools. I run an app for SSH, one for RDP, ...

With the implementation of Windows 7, Microsoft has released its latest Remote Server Administration Tools for Windows 7 and for the first time, I can imagine turning to Microsoft for remote ...

A business.com editor verified this analysis to ensure it meets our standards for accuracy, expertise and integrity. ConnectWise ScreenConnect is secure software that lets you access devices, provide ...

With in-person IT support now relatively rare, tech workers are under increasing pressure to support end-users and endpoint devices remotely — and they need better overall support and tools to do that ...

Symantec pcAnywhere 11.0 adds technical-support tools for businesses, but home users won't find enough new here to justify an upgrade. No argument: long-distance PC troubleshooting saves time and ...

If remote desktop can’t connect to the remote computer and fails with the error message Your computer could not connect to another console session on your Windows ...