A Missouri restaurant is reiterating its commitment to staff safety after sharing a new social media update thanking the ...

You don't want to be that person, the one who is rude to their server. From dining and dashing to leaving a mess, avoid these ...

A server recounted a bizarre encounter that she had with a customer, proving that working in the food service industry can sometimes be a grueling and peculiar experience. In a TikTok video, a content ...

The value of customer data, however, according to Dana Baggett, Vericast's director of client strategy, restaurant category, is not only limited to the development of a loyalty program or enhancing ...

SAN ANTONIO, Texas – Heartbreaking is how some regular customers of a local Sonic restaurant are describing the shooting death of a manager of the fast-food business. San Antonio police said Daniel ...

People are weighing in on a debate between a restaurant owner and one of its potential customers who had to cancel their reservation. On X, formerly known as Twitter, a man named Trevor Chauvin-DeCaro ...

Darron Cardosa is a food service professional with over 30 years of restaurant experience. He has written more than 1,500 articles and blog posts about the hospitality industry, including for Food & ...

AI is already used in some restaurants, from front of house to the kitchen and every place in between. Here's how it will ...

A customer went viral on TikTok after catching restaurant workers kissing in the kitchen, while she waited for her order. TikToker Kam (@kam.machel) filmed the short clip in a practically empty ...