Salesforce rolls out new Slackbot AI agent as it battles Microsoft and Google in workplace AI

Salesforce has launched a rebuilt Slackbot AI agent for Slack that can search enterprise data, draft documents, and take ...
Diginomica

Jumping in to the agent-first Customer Service era with Agentforce - a vendor and a customer perspective

A couple of weeks ago Salesforce launched Agentforce 3 to provide fast time to value and help to answer ROI questions about agentic AI. As the software evolves at pace, Salesforce itself is jumping ...
Seeking Alpha

Data And Dollars: Understanding Salesforce's $8B Acquisition Of Informatica

Salesforce acquires Informatica for $8B, a lower price than rumored, signaling disciplined capital allocation and a focus on technology integration. The acquisition enhances Salesforce's Data Cloud ...
Reuters

Salesforce deepens AI ties with OpenAI, Anthropic to power Agentforce platform

Oct 14 (Reuters) - Salesforce (CRM.N), opens new tab expanded partnerships with OpenAI and Anthropic to integrate their frontier AI models into its Agentforce 360 platform, aiming to deliver ...
InfoWorld

Salesforce’s Agentforce 2dx update aims to simplify AI agent development, deployment

The developer-focused update includes new features, such as an API, DX Inspector, Interaction Explorer, and support for VS Code. Salesforce on Wednesday released the third version of its agentic AI ...
Business Insider

How Salesforce is using AI career coaches to hire employees internally

You're currently following this author! Want to unfollow? Unsubscribe via the link in your email. Follow Ana Altchek Every time Ana publishes a story, you’ll get an alert straight to your inbox! Enter ...