The self-checkout machine was supposed to be a permanent fixture of modern retail, as inevitable as fluorescent lighting and loyalty card prompts. For the better part of two decades, big-box stores ...

Something strange is happening in the aisles of America's biggest retailer. Walk into certain Walmart locations today and you might notice something absent, something that seemed like the future of ...

Checking out from a grocery store used to be a relatively simple thing. You waited in line, then a person scanned your items, you paid — maybe even by writing a check — and then went on your way. Some ...

As theft surges and lawmakers move to regulate automated checkout lanes, major retailers are rethinking the technology that once promised to revolutionize shopping. Walmart is quietly rolling back one ...