The latest independent research document on Global Business Instant Messaging examine investment in Market. It describes how companies deploying these technologies across various industry verticals ...

This spring, America Online Inc. announced that it was working on a new version of instant messaging that would be custom-made for businesses. "Corporations are asking for it," says AOL spokeswoman ...

MIAMI – Yahoo Inc. has decided to ditch its fee-based instant messaging service for business users, acknowledging that the development of this type of offering lies beyond its core strength as a ...

A recent report from Burton Group, "Instant Messaging: It's Not Just Idle Chatter," has highlighted the necessity of creating policies to govern the use of instant messaging (IM) within a company.

On Version History: the long reign of AOL Instant Messenger, the messaging app that maybe never should have existed at all. On Version History: the long reign of AOL Instant Messenger, the messaging ...