Members pictured from left to right. [Image credit: Photos courtesy of the individual members] The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, ...

Imagine you’re a parent rushing your child to the hospital, anxious for answers and healing. Or, you’re a clinician bordering on burnout, juggling mounting workload and life pressures. Each day, ...

Over the past decade, the way businesses in the United States utilize telephones has undergone a remarkable transformation. As technological advancements continue to shape the corporate landscape, ...

Over the past few months, artificial intelligence (AI) has been omnipresent. It’s a hot discussion topic ranging from AI-driven personalized digital marketing and business communication to cyber ...

Dr. Grace Lee, CEO of Mastery Insights, is an executive coach & former neuroscientist. She shares her insights on YouTube and as a speaker. Through my work as an executive coach and mentor, I've ...

Over a decade in the property management business has given me myriad experiences with tenants and their most common complaints. By far, the biggest complaint that we hear consistently relates to ...

There is no doubt that we are living in the age of the customer, requiring companies – especially healthcare payers and providers – to demonstrate that members and patients(i.e., customers) are ...

AI is now a routine part of workplace communication, with most professionals using tools like ChatGPT and Gemini. A study of over 1,000 professionals shows that while AI makes managers’ messages more ...

You’re having dinner with your partner when your phone buzzes with a work email. Despite being in the middle of an important conversation about weekend plans, you feel an almost irresistible urge to ...

Rocket CRM has announced the introduction of its new Missed Call Text Back system, developed to enhance customer engagement, ensure timely responses, and minimize potential communication gaps for ...