With every new anime gacha game release—especially the ones chasing after Genshin Impact 's success—you can expect to see a ...

New orchestration engine blends AI with 20,000+ agents to help enterprises test and scale contact center solutions.

With life sciences organizations moving from experimentation to implementation, AI is becoming a core enabler of innovation ...

It's time to challenge the false dichotomy between humans and bots, as shown by Amazon Connect's emphasis on hybrid ...

The company is positioning this approach as a turning point for robotics, comparable to what large generative models have done for text and images.

Today, Transcom released 2026 CX Trends: Paradoxes Leaders Can't Ignore, an industry report designed for enterprise customer experience, operations, and digital transformation leaders. The report ...

The US contact centre services company's new platform enables enterprises to assess AI agent interactions before deployment ...

For the first time, Synopsys is hosting SNUG Silicon Valley, Simulation World, and Executive Forum simultaneously, blending ...

Now available in early access, AI Role-Play addresses a persistent challenge for enterprises: the growing gap between training completion and real-world job readiness. Frontline teams are under ...

New tool enables enterprise-scale evaluation of production AI agents through digital twins and synthetic customers.

Iddeal will operate under GSE Solutions and work closely with the Programs & Performance division, with no disruption to current projects, contracts, or customer relationships. Key leadership and ...

Jeppesen ForeFlight confirmed it laid off some employees but said information being spread on social media was not accurate.