Whenever you sign in to your Microsoft account, you may also get sign-in approval notifications in the Outlook mobile app. You will see sign-in requests appear either on the lock screen or in the Outlook …

More help For additional help with adding an account to a mail app, or if you have other support issues, select a tab for your device:

If your email account is working fine on a computer, the issue may be with your email app and you'll have to contact their support. For example, if you're having trouble adding an Outlook.com email …

Jul 25, 2025 · Clear the Outlook app cache from your Android device settings. Remove and re-add the account in the Outlook app. If that doesn’t work, uninstall and reinstall the Outlook app entirely. Also, …

6 days ago · Ensure App is Updated: Make sure that the Microsoft Authenticator app is updated to the latest version. An outdated app may have issues that could affect your ability to sign in. Restart the …

The Outlook mobile app can sync email, contacts, calendar and files from Microsoft 365, Exchange Online, Exchange Server (2007 SP2, 2010, 2013, and 2016), Outlook.com (including Hotmail, Live, …

I can't sign in to my Microsoft account If you can't sign into your Microsoft account, most issues can be identified by our sign-in helper tool. The tool will ask you to enter the email address or mobile phone …

If you're having trouble using the Outlook for Android mobile app, Open an in-app Outlook support ticket. If you have a work or school account that uses Microsoft 365 for business or Exchange-based …

Nov 17, 2023 · When I try to log into my work account in Outlook it automatically takes me to the Authenticator app, which then says "Open your Authenticator app and enter the number shown …

Dec 21, 2023 · If the issue persists, uninstall the Outlook app, restart your mobile device, and re-download the app. If none of these steps work, it is suggested for you to try contacting the in-app …

5 days ago · Network Connection: Make sure your mobile device is connected to the internet, as push notifications require an active internet connection. App Permissions: Verify that the Authenticator app …

Jul 10, 2025 · It affects many platforms, including but not limited to mobile devices, PCs, and websites. The good news is that the latest news we received is that this problem has just been solved. Try …

Jul 10, 2025 · Good Day, I have a problem with signing in to my email in mobile, outlook and normal browsers from this morning.

Access the in-app FAQs in Outlook for iOS or Android

Dec 10, 2024 · I can't make the sign in on my phone on outlook, after i do the authentification the outlook says i need to do another sign in in anotehr method but still i could'n get access.

Enter your email address and password. This might be your personal Microsoft account, or the username and password you use with your work or school account. The name of the account you're …

Outlook for iOS and Android gives you the power of Outlook on the go to keep everything in one place, stay organized, and have security you can trust. As you switch to Outlook from the Gmail app or the …

Notification is in the wrong language when signing in to my Microsoft account Troubleshoot unrequested verification codes on my Microsoft account Need more help? Note: If you're still not receiving …

Jul 10, 2025 · Please note that things might need more than one reply to completely resolve your issue, as it will completely depend on the complexity of the question and the amount of detail that you have …

6 days ago · Hi, I logged into my usual android outlook app this morning and all was well. Then I noticed late morning that emails had stopped coming through although I definitely had emails when I logged …

Jul 9, 2025 · This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

Mar 9, 2025 · Help me sign in to the Outlook mobile app Anonymous Mar 9, 2025, 12:37 PM Need to change password

Mar 2, 2025 · I used my microsoft account for years on my mobile phone and since 2 days i can't login to it to check my emails. Im asked to send my password, which i provide, then im asked to receive a …

Feb 10, 2025 · Good day, I encountered some issues with my email. When I was linking a new email, I accidentally deleted my main one, and now I cannot access it. All Microsoft applications say that this …

5 days ago · Go to the Accounts section in Outlook, remove your iCloud account, and then add it again using the correct settings. Update Outlook: Ensure that you are using the latest version of Outlook for …

5 days ago · I have a new iphone 17 Pro Max. My personal emails work. I cannot add my work email because it asks for a code from the authenticator app, which I do not receive. I cannot log in though …

Nov 22, 2025 · The app password generated by AOL and placed into Outlook stopped working. I generated a new app password, but Outlook keeps changing connection to YAHOO, even using …

Whenever you’re online, any changes that you or others make will sync automatically. This article describes how to download the OneDrive sync app and sign in with your personal account, or work …

4 days ago · To access the booking tool in your Outlook calendar, you can integrate Microsoft Bookings directly within Outlook. Here are the steps to get started: Open Outlook or Teams: Launch the …