Route: Track Everything In One Place
Track Everything You Order in the Route App. Get shipping notifications and real-time status updates on any delivery.
Route Protect: Keep Your Shipments Protected
Deepen customer loyalty and protect the planet. When your customers protect a package with Route, they’re also protecting the planet. Route calculates and offsets the carbon emissions …
File and manage claims – Route for Shoppers
What does my claim status mean? Why was my claim denied? How Route’s claims process works Refunds, reorders, and other claims resolution options How to access refunds in PayPal, …
Shipping Protection & Claims - Route
Recharge & Route FAQs Can the box switch so it's automatically unchecked? What if I didn’t want Route Package Protection? File and manage claims Re-Opening Claims by Customers and …
How to check the status of a claim – Route for Shoppers
Once you’ve filed a claim on a Route-protected order, you will receive email updates from our team to keep you updated on progress. You may also check on your claim’s progress any …
Route mobile app tracking FAQ - Route for Shoppers
The Route mobile app offers a seamless way to keep track of all of your orders in one place. That means you can shop anywhere (even Amazon) and track it with Route.
How Route’s claims process works – Route for Shoppers
As soon as you file a claim on a Route-protected order in our Resolve Center, we assess the issue against Route’s policies to determine whether it qualifies under our coverage.
Deadlines to file a claim - Route for Shoppers
Note: Route is a package tracking and shipping protection provider. We support brands by protecting their customers’ online orders from damage, loss, and theft.
Route
Oct 22, 2025 · Easily record anything on your screen with Jam
Deadlines to file a claim – Route
All claims for orders covered by Route Shipping Protection must be filed in accordance with specific time frames and deadlines. This includes any claims filed by your customer, or filed by …