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  1. Cherwell Service Management - End of Life Announcement - Ivanti

    Oct 31, 2023 · Especially with this line, "Since the acquisition of Cherwell, Ivanti has pursued a strategy of converging CSM’s most critical differentiating capabilities into the common Ivanti Neurons for …

  2. Welcome Cherwell - Ivanti

    Welcome Cherwell to the Ivanti Community! As Cherwell transitions to the Ivanti tools, this welcome page will guide you through the various phases and provide important information surrounding …

  3. Which Versions of CSM Are Currently Supported? - Ivanti

    Oct 26, 2021 · This document provides information about the End-of-Life policy for specific versions of Cherwell Service Management (CSM). When new versions of CSM are released, this document will …

  4. Cherwell Searching Guide - Quick Search and Search Manager

    Oct 26, 2021 · Cherwell Service Management offers three primary ways to search within the system: Quick Search – Type in a few words and quickly find all records of a particular type that contain …

  5. Configuring Modern Authentication Using Microsoft Azure - Ivanti

    Dec 3, 2021 · Configuring Modern Authentication Within Cherwell Administrator 1. Launch Cherwell Administrator and connect to the appropriate environment. 2. From within Cherwell Administrator, …

  6. How to Setup Cherwell SAML With Microsoft Azure AD - Ivanti

    Oct 26, 2021 · Before getting started with the steps below, SAML must be allowed as a login mode within the Cherwell Administrator. This can be enabled by navigating to Security >> Edit security …

  7. Cherwell Asset Management End-Of-Life FAQ

    May 8, 2024 · Cherwell Asset Management End-Of-Life Date: December 31, 2026 Who do I contact for more information? - Contact your Ivanti account manager or partner representative. What Ivanti …

  8. Need a Report That Shows How Many Tickets Were Worked on Each …

    Hello, My boss is asking for a daily report to show how many tickets were worked on by each technician, for example, Thomas worked on 5 ticket, closed 3, was assigned 6, etc. He is not a Cherwell admin, …

  9. Cherwell moving forward - Ivanti

    Every Cherwell longtimer knew this day would come, which is a shame since Cherwell was on pace to be so much more. Like Josh said, the golden era of Cherwell was like a family reunion at …

  10. Contact Support

    Contact Support Did you know that many answers can be found within our online platform? Click an option below for answers to the most common support questions.