FAQ Chatbots in 2025: Why AI-Powered Bots Are Killing Rule-Based Systems.
1:07
YouTubeCreative marketing concepts by Bohdan Dovzhnyi
FAQ Chatbots in 2025: Why AI-Powered Bots Are Killing Rule-Based Systems.
There are only two types of FAQ chatbots in 2025. First, the old-school rule-based bots - they send canned replies when you press a button or use keywords. They follow fixed decision trees and work only on very predictable questions. That’s it. Nothing more. Then, there’s AI-powered chat and phone bots. They use natural language processing ...
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